Excellent service, friendly and on time, what a joy not to have any flyng insects, crawling bugs in or around our home, tell them Kitti sent you. Also refer new customers and save in your next visit.
Moved into a new house and needed it sprayed and it was ok but the next next time I got it sprayed it didn't seem to work. I let the office know and asked about a re-spray and the office lady Jennifer said she'll check on it and then never got back to me. A few weeks later she texted me about my monthly spray and I asked her what happened with the re-spray and she said she was having personal problems and forgot about it. Very unprofessional! I'm now looking for a new reliable exterminator.
We called them to come take a look and receive an estimate. The guy that showed up was very unprofessional and had no idea what was going on. He stated to us that he had just been certified and couldn't really help us. I don't understand why they would send a guy like this out. After he left, we called the office to try to get someone else here who may be more knowledgeable, and they never called us back... just blew us off... turns out we have termites- which we already suggested- shouldn't have been that hard for someone working for an exterminating company.
He came out and offered me two prices 1 for 165 and 1 for 65 I chose the 65. 3 weeks later my air conditioning went out because my air conditioner had been swarmed with ants and cut off the relay. It cost me $150 to repair. I asked that it be resprayed thoroughly and he said that would cost me another $80 and refused to budge. This is an obvious ploy to get people to go with the higher-priced service lousy job on the first one and then you submit to the second one. A form of bait and switch. Meanwhile I'm out $150.
Neff Exterminating is a US Home Goods Store based in Taylor, Arizona. Neff Exterminating is located at 94 Vista Dr, Taylor, AZ 85939, USA.
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